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ACCD to cap e-mail capacity

The district help desk configures a way to clean up faculty and student e-mail accounts.

By D.J. Jimenez

Issue date: 4/18/08 Section: News
Originally published: 4/17/08 at 8:40 PM CST
Last update: 5/16/08 at 8:48 PM CST
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Spring cleaning has come early this year for the district's faculty and students.

An important update was released to each of the college's stating that a new e-mail mailbox capacity limit will be set into motion.

Those with pre-existing accounts will receive a notification entailing that the size capacity of the e-mail is almost going to be reached and for them to remedy the situation as soon as possible.

The district help desk has already drawn up solutions for the e-mail box capacity limits.

Frequent e-mail maintenance is primarily the best solution because a frequent visit allows the user to read, save and delete messages without having to keep large amounts of useless e-mail.

Another option was to have the local college's information and technologies departments archive e-mails through Microsoft Outlook, while deleting the other useless e-mails.

When attempting to send e-mail, a notice stating that "the message could not be delivered because the recipient's mailbox is full" pops up to inform the sender of the situation.

The size capacity for employees e-mail is capped at 250 MB while students are allocated 50 MB of space.

Employees will receive a notification when 200 MB of space is reached. When 225 MB is reached, a "Prohibit Send" message will be displayed in the account. When the limit of 255 MB is reached, a "Prohibit Send and Receive" message will be displayed on the accounts.

Similar to the regulations for employees, students who reach 40 MB will receive a warning message of their mailbox nearing maximum capacity. A "Prohibit Send" message at 45 MB and a "Prohibit Send and Receive" for those who hit maximum capacity of 50 MB.

Miguel Lopez, district help desk assistant, said, "Students and teachers should be concerned about this serious issue. Many of the students and a few of the faculty use their mailboxes as a financial extension of themselves. Financial aid, tuition statements and billing information are just a few things people tend to save to their mailboxes without knowing it."

For more information, call 220-1616 or e-mail the district help desk at helpdesk@mail.accd.edu
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